Your Privacy Matters

lodi777 Privacy Policy – How We Handle Your Personal Data

This Privacy Policy explains what information lodi777 collects when you use our platform, how that information is used, and the steps we take to keep it safe. By registering or using lodi777, you agree to the practices described here. If you have any questions, check our FAQ page or write to us at [email protected].

Effective: 2025 Philippines Data Protection
Secure Data Handling No Data Selling Mobile-First Platform Philippine Data Privacy Act Encrypted Transactions Identity Verification 24/7 Support Secure Data Handling No Data Selling Mobile-First Platform Philippine Data Privacy Act Encrypted Transactions Identity Verification 24/7 Support

What Information We Collect and Why

1. Information You Provide Directly

When you create an account on lodi777, we collect personal details including your full name, date of birth, email address, mobile number, and preferred payment method. This information is required to verify your identity, process deposits and withdrawals, and comply with Philippine regulatory obligations under the Data Privacy Act of 2012. We may also ask for a government-issued ID or other supporting documents as part of our Know Your Customer (KYC) verification process. Any information you voluntarily submit through support requests, feedback forms, or live chat sessions is also collected and stored securely. You are responsible for ensuring that all information you provide is accurate and up to date, and you should notify us promptly at [email protected] if any details change. Providing false or incomplete information may result in account suspension or the withholding of withdrawals pending verification.

2. Information Collected Automatically

When you browse or interact with the lodi777 platform on your mobile device or desktop, we automatically collect certain technical data, including your IP address, device type, operating system, browser version, pages visited, session duration, and referring URLs. This data helps us understand how Filipino players navigate the platform so we can improve performance, layout, and the overall mobile experience. We also use cookies and similar tracking technologies to maintain your login session, remember preferences, and detect unusual account activity that may indicate fraud or unauthorised access. You can manage cookie preferences through your browser settings, though disabling certain cookies may limit some platform features. We do not use this automatically collected data to build personal profiles for third-party advertising purposes, and it is never sold to external parties. Aggregate, anonymised usage statistics may be used internally to guide product development and improve our services for players across the Philippines.

3. Payment and Transaction Data

To process deposits and withdrawals in Philippine pesos (PHP), we collect payment-related information such as your GCash number, bank account details, e-wallet identifiers, or other payment method references you choose to use on the platform. Full payment credentials are handled through encrypted channels and are never stored in plain text on our servers. Transaction records, including amounts, timestamps, and reference numbers, are retained as required by Philippine financial regulations and for the purpose of resolving any disputes that may arise. We do not store complete card numbers or full banking login credentials. If you have questions about a specific transaction or need a record of your payment history, you can contact us at [email protected] and our team will assist you. For more details on supported payment methods and processing times, visit the Payment page.

How We Use Your Data and Your Rights

A clear look at what we do with your information and the controls you have over it.

How We Use Your Information

  • Verifying your identity and age eligibility (21+) as required in the Philippines
  • Processing your deposits, withdrawals, and bonus transactions in PHP
  • Detecting and preventing fraud, money laundering, and account abuse
  • Sending account notifications, transaction confirmations, and security alerts
  • Improving platform performance, mobile experience, and customer support quality
  • Complying with applicable Philippine laws and regulatory requirements

Your Data Rights as a Player

  • Right to access a copy of the personal data we hold about you
  • Right to correct inaccurate or incomplete information on your account
  • Right to request deletion of your data where no legal obligation requires us to retain it
  • Right to object to processing of your data for direct marketing purposes
  • Right to data portability in a machine-readable format where applicable
  • Right to lodge a complaint with the National Privacy Commission of the Philippines

When We Share Your Information

lodi777 does not sell, rent, or trade your personal information to unaffiliated third parties for marketing or commercial purposes. We may share your data with trusted service providers who assist us in operating the platform — such as payment processors, identity verification services, and IT infrastructure partners — but only under strict confidentiality agreements that prohibit further disclosure. In cases where we are legally required to do so, we will disclose personal information to Philippine government authorities, law enforcement agencies, or regulatory bodies, including in connection with anti-money laundering investigations or court orders. If you have requested self-exclusion or indicated a responsible gaming concern, relevant information may be shared internally to enforce account restrictions and protect your wellbeing. We will always handle such disclosures with care and limit them to what is strictly necessary. To exercise any of your data rights or to raise a concern about how your information is being used, please contact our team at [email protected] and we will respond within a reasonable timeframe.

Common Questions About Your Privacy on lodi777

Quick answers to what Filipino players ask most about data and security.

lodi777 uses industry-standard encryption and secure server infrastructure to protect your personal and financial data from unauthorised access. All data transmissions between your device and our platform are encrypted using SSL/TLS protocols. We conduct regular security reviews and apply updates to keep our systems protected against emerging threats. While no online system can guarantee absolute security, we apply every reasonable measure to safeguard your information. If you ever suspect that your account has been compromised, contact us immediately at [email protected] so we can take swift action.

Yes, you have the right to request the deletion of personal data that we no longer have a legal obligation to retain. To submit a deletion request, send an email to [email protected] with your registered account details and a clear description of what you would like removed. Please note that some data — such as transaction records and KYC verification documents — must be kept for a defined period to comply with Philippine financial regulations and anti-money laundering laws. We will inform you of any data that cannot be deleted and the reason why. All requests are reviewed and responded to within a reasonable timeframe in accordance with the Data Privacy Act of 2012.

We may use your registered email address or mobile number to send you notifications about account activity, bonus availability, and platform updates that are relevant to your use of lodi777. You can opt out of non-essential marketing messages by contacting [email protected] and requesting to be removed from our promotional communications list. We do not sell your contact details to third-party advertisers or use your personal data to serve you ads on external platforms. Essential account communications — such as deposit confirmations, withdrawal updates, and security alerts — will continue to be sent regardless of your marketing preferences, as these are necessary for the operation of your account.

We retain your personal data for as long as your account remains active and for a defined period thereafter as required by Philippine law, including obligations under the Anti-Money Laundering Act and related financial regulations. Transaction records are typically retained for a minimum of five years following the date of the transaction. After the required retention period has passed and there are no outstanding legal obligations, your data is securely deleted or anonymised. If you close your account, your data will continue to be held for the legally mandated period before deletion. For specific questions about retention timelines for your account, please contact [email protected].

Questions or Concerns About Your Privacy?

Our support team is ready to help with any data privacy questions. You can also review our full Terms and Conditions or check the Responsible Gaming page for more player protection information.

For direct enquiries, write to us at [email protected]